S79 MVD Cancellation – Request

 

Purposes:

 

This screen allows MIMS Users to issue a MEP warning letter to the debtor about a possible MVD cancellation and Credit Bureau reporting.

 

1.        MIMS user must have applicable security authorization to view files.

            The following groups have access to this screen:

 

·         Call Center Agents

·         Collection Agents (RGPU, File Intervention)

·         Compliance Agents (Compliance 4, Compliance 5)

·         MEP Senior Managements

·         MIMS System

·         ISO Agents

·         SIU Agents

·         System Administrators

 

Helpful Hints:

·         The file must have an active full MVD restriction in place.

Letter

L49 – Warning of Cancellation of Operators License and Possible Filing at Credit Bureau

 

Navigation

Collections à Initiate Collection Tool à MVDC

 

Procedure:

1.       Select the ‘Collection’ tab.

2.       Select ‘Initiate Collection Tool’ from the menu on the left.

3.       Select ‘MVDC’ from menu below ‘Initiate Collection Tool’.

4.       Enter the desired MEP file number into the field labeled ‘File Number’

5.       Click the ‘Get’ button to retrieve the file.

6.       In the field box labeled ‘Remarks’, enter your comments regarding the MVD Cancellation request.

7.       Click the ‘Save’ button to submit the request. The system will return you to ‘S85 Collection Tool History’ screen with the new MVDC tool displayed.

8.       The system generates a MEP MVD Cancellation Warning letter to the debtor, creates an entry in Correspondence to the debtor (L49 – Warning of Cancellation of Operators license and possible filing at Credit Bureau) and records an event to bring forward in 21 days.

 

 

Screen Label

Description/Instructions

File Number

The file number selected on the previous panel appears.  If this is not the file you require, enter a specific MEP File Number and click the ‘Get’ button.

To view another file, enter a MEP File Number and click the GET button.  Then select the tab for the applicable information to be viewed or updated.

If file number is unknown, click the ‘Search’ button.  Users are taken to screen S46 Search for File - Criteria (s79MVDCRequest).  For further assistance refer to help for this panel.

File Status

Displays file status of either: Active, Closed or Incomplete.

Primary Creditor

This is the creditor, who is named as the original creditor with MEP at the time of registration.  Displays formatted name with the party number in brackets

Debtor

The debtor is the party directed to make payments to a creditor by a court order or agreement.  Displays formatted name with the party number in brackets.

Icon to identify if party exists on multiple files.

If any parties on the file are related to more than one file then the “Multi File” icon is displayed

Alerts

“More Alerts” hyperlink can be selected to view currently active alerts.

Compliance Level

The Collection Progression defines the compliance level on every file from 0-7.  MIMS automatically assigns these, but it is possible to manually manipulate levels on Screen S84 Change Compliance.

Provisional File

These are uniquely numbered files created to track and manage transmission of Provisional Orders, which are granted in one Jurisdiction that must be confirmed in another Jurisdiction.
Request

Date

Displays the system date (today’s date) in YYYY-MM-DD format, where Y = Year, M = Month and D = Day.

User

Displays the MIMS User name currently logged on.

Remarks

Enter your comments regarding the request for MVD Cancellation.

Maximum length of 200 characters.

Click this button to submit the MVD Cancellation request.  User will be returned to screen S85 – Collection Tool history.
Status

Initial Restriction

Request Date – displays the date in which the MVDC was requested.  Display date in YYYY-MM-DD format, where Y = Year, M = Month and D = Day.

User – displays the MIMS User name that requested/confirmed MVDC.

Confirmed Date – displays the date the initial restriction was confirmed.

User – displays the MIMS User name that confirmed the initial restriction.

MVD ID – displays the debtor’s MVD ID number.

Operator ID – displays the debtor’s Operator ID number.

 

Possible Error Messages/System Warnings:

 

ID

Error Message Description

Action

37

The file specified does not exist.

Confirm the file number

38

The file is Incomplete - invalid request.

An inactive file number was used.  Only active files can have a MVD restriction applied.

38

The file is Closed - invalid request.

A closed file was used.  Only active files can have a MVD restriction applied.

96

Enforceable arrears are required for this collection tool.

File must have arrears greater than 0.  Confirm file number.

195

The file number you are trying to retrieve is not allowed on this screen.

Confirm the file number.  Only MEP files are allowed, Provisional file cannot be selected.

419

File must be at least compliance level 4.

Ensure that the file number entered has a compliance level greater than or equal to 4.

770

Debtor does not have a good mailing address. Contact System Administrator

Debtor must have a mailing address, including bade and/or expired.

773

There is no pre-existing full MVD restriction in place.

The file must have a Full MVD Restriction in place in order to proceed with MVDC.

 

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